IMCA Member Survey 2025 – the results are in!

IMCA is committed to continuously improving the value we provide to our Members.

This is why we launched our IMCA Member Survey in March to hear your views about IMCA, and the value you get from IMCA membership.

This feedback is essential to help us shape our future initiatives, to refine the benefits of IMCA membership, and ensure IMCA continues to deliver the value that you need.

So, thank-you to everyone who filled in the survey. Your input has given us a wealth of data and insights covering every aspect of our work.

While we continue to analyse the results, we want to share a few of the headline findings, and to let you know about some new initiatives we are introducing in response to your feedback.

•  Some Members told us that they found it hard to make the most of their IMCA Membership, either because they weren’t sure how, or because they didn’t have the time. Members also told us that they struggled to attend IMCA’s in-person events. We have launched a new series of online IMCA Member briefings to help Members understand and access the benefits of IMCA Membership, and we will explore other ways of making our events more accessible in 2026.

• Just one-third of IMCA Members are aware of IMCA’s advocacy work on behalf of the marine contracting sector – with the International Maritime Organization, with the European Union, and with national governments and regulators. We will step up our communication of this work, and will launch a new Advocacy Hub on the IMCA website to share news and resources from our campaigns.
• Members gave us excellent feedback on new services that IMCA could introduce to serve its Members, and key industry issues that IMCA should focus on over the next two to three years. These areas included training and continuing professional development, attracting the next generation of talent to join our industry, guidance on meeting new environmental regulations, and supporting Members as they implement AI and new technology in their operations. We will feed these insights into the development of IMCA’s new strategy, which will be launched at the end of this year.

We will publish a more detailed report on the results of the Member Survey, and the actions we are taking in response, as part of our Annual Impact Report, which will be published this Autumn. 

Who did we hear from?

We received survey responses from 525 people working for 272 Member businesses and organisations. The responses from different regions, different types of Member (contractor, supplier, etc), and from different divisions (marine, diving, etc) was in proportion with IMCA’s global membership, making this a strong, representative sample.

• This is good, but we want to do even better in 2026. We aim to engage with every one of our 800+ Member companies next year – through our annual IMCA Member Survey, through more frequent and targeted ‘pulse’ surveys, by making our events more accessible, and by expanding our network of regional experts and Member engagement directors.

More than 85% of respondents said they were ‘satisfied’ or ‘very satisfied’ with their company’s IMCA Membership.

We asked Members to say, on a scale of one to 10, how likely they would be to recommend IMCA membership to a colleague. The results gave us an average score of 8.5 out of 10, and a ‘net promoter score’ of 46.1

• These are very strong results, and demonstrate the value of IMCA Membership across our different divisions and areas of work. However, we are not complacent, and using the insights contained in this Member survey we aim to improve on these numbers in 2026.

Which Member benefits do IMCA Members value the most?

We asked Members to rate the importance of IMCA Member benefits by giving each benefit a score of between one and 10. We were pleased to see that Members valued our core services – our industry-leading technical library, our focus on driving improvements in safety at work, our program of technical seminars and regional events, and our advocacy work on legal, policy, and regulatory issues – most highly. None of this work would be possible without the support, time, and expertise of our Members, whether through volunteering on IMCA Committees or Working Groups, or submitting data and incidents to us to support the safety of the offshore sector as a whole.

“IMCA has a proven pedigree in representing all areas of the offshore Energy contractor base to establish harmonised working practices and the sharing of information.” – Contractor, Europe

Where can we do better?

While 71% of Members said they felt involved with IMCA, 19% did not. Barriers to greater engagement were lack of time, the location of IMCA events, and because Members did not know how to get involved.

To help address these challenges, we have launched a new series of online IMCA Member briefings to help Members understand and access the benefits of IMCA Membership, and we will explore other ways of making our events more accessible in 2026.

“A vital association which helps to maintain specific safe working standards with a considerable variety of documentation support” – Diving Company, South America

While one-third of Members were aware of IMCA’s advocacy work on behalf of the marine contracting sector – with the International Maritime Organization, with the European Union, and with national governments and regulators – 41% were either mostly or completely unaware.

• We will step up our communication of this work, and will launch a new Advocacy Hub on the IMCA website to share news and resources from our campaigns.

“IMCA sets Industry best practices for its members and the marine industry as a whole, which is also seen as best practice by global regulators.” – ROV supplier, Europe 

For further information on the IMCA Member Survey please contact IMCA’s Membership Services Group at membership@imca-int.com.